Report Lost or Stolen Card


Credit Cards


Phone assistance line is available to disable the lost or stolen credit card and order a replacement credit card.

Toll Free: 855.609.3597
International: 1.540.707.4030

Debit Cards 

During Business Hours 

Call us directly to disable the lost or stolen debit card and order a replacement debit card.

Phone: 602.797.3000
Toll Free: 888.999.3936

Outside the Phx metropolitan area

After Hours and on Holidays

24-hour Visa® hotline is available to disable your lost or stolen debit card.*

Toll Free: 800.554.8969

*Remember, calling the hotline will only disable your lost or stolen debit card. You must still contact the credit union during normal business hours to order a replacement debit card. 

Need to reset your PIN?

  • Credit cards call: 855.609.3597
  • Debit cards call: 800.567.3451

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