Plastic Card Assistance

Card Activation

⇒ Anytime, including after hours and holidays

♦  Option 1 - easy online activation at activatemycards.com

♦  Option 2 - call card activation at 800-411-6390

⇒ During business hours

♦  Call us at 602-797-3000 or outside the Phoenix metro area, 888-999-3936

Card Lost or Stolen

⇒ Anytime, including after hours and holidays

♦  Option 1 - visit reportmycards.com

♦  Option 2 - call our 24 hour VISA Hotline for emergency service at 800-682-6075 

♦  Remember, each of these options only disables your lost or stolen card.  You must contact the credit union to order a replacement card.

⇒ During business hours

♦  Call us at 602-797-3000 or outside the Phoenix metro area, 888-999-3936 

♦  We will disable the lost or stolen card and order a replacement card.

Platinum Rewards

To redeem your rewards or check balances:

♦  Call 877-909-1450

♦  Visit Extra Awards

Traveling?  Let Us Know!

If you're planning a trip out of state or out of the country, please notify us ahead of time.  Informing us of your travel plans can reduce the chance that your Altier Visa^® debit or credit card transactions will be blocked.

So before you leave, give us a call at 602-797-3000 or toll free 888-999-3936 with your travel dates and destination(s).

Altier CU wants to keep your accounts safe and minimize any potential inconvenience to you.  So be sure to inform us of your travel plans.