Account Disputes

Account disputes are any unauthorized charges that are debited from your account with Altier Credit Union. These unauthorized charges may appear as, Visa/Debit transaction(s), ATM withdrawals, ACH (electronic debits) or Visa/Credit transactions. In the event of an unauthorized debit or credit, please proceed with the following instructions.

Preparing Your Dispute Claim

Cardholder Disputed Item Statement

Debit-ATM-Credit Card Affidavit

Forgery Affidavit

Written Statement of Unauthorized Debit (ACH)